Reside Mortgages

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Cookie Policy

What cookies Mortgage Advice Bureau use and why

Cookies are small text files, which often include a unique identifier that is sent by a web server to your computer, mobile phone or any other internet enabled device (“device”) when you visit a website. Cookies are widely used in order to make websites work efficiently and help provide us with business and marketing information to enable us to make informed decisions on the development of our websites.
We use the following types of cookies:
Essential – Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Performance – Performance cookies help owners understand how the website is used by visitors. This information can then be used to improve the way the website works.
Preference – Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistics – Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing – Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Please see the cookies below that are being used on our website which DO NOT REQUIRE user consent as they are considered essential to the onsite user experience and do not store any personal data.

Cookie Control
The first time you visit our website you will be asked whether you are happy for us to use Cookies. This particular Cookie will then store this information so we don’t have to ask you every time you come and see us. This Cookie does not store personally identifiable information. Set to expire after 1 year.
Google Analytics
Analytics cookies: This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. Set to expire after 3 months.

Calendly
We use Calendly to schedule meetings with members of our team. Calendly’s mission is to help you schedule better. To do so, they need personal information from you and the people scheduling time with you – there’s no way around it. But we don’t take this responsibility lightly. We recognise the importance of privacy and your rights, and we want you to feel confident about using our services and in your interactions with us. We want you to love Calendly as much as we do, but if you do not agree with this policy then please do not access or use the Website. You can read more about calendly and their privacy policy here https://calendly.com/privacy. Set to expire after 30 days.

Please see the cookies below that are on the Lucra Mortgages website which DO REQUIRE user consent before they can be used. These are not essential to the websites onsite user experience.

Google Analytics
With your consent we use Google Analytics to measure how users interact with our website. As you navigate between pages, we record information about the page that you have seen, for example the URL of the page you are on and anything you may have clicked on. Primarily we use this information to make sure the experience you have on our site is a good one. And from time to time we might use the information we collect to place advertising that we think is appropriate to you. We will only ever advertise our own services and never pass any information on to anyone else. Set to expire after 1 year.

You can set a more general rule for the way your browser deals with cookies by accessing browser preferences. Here you will also be able to view and manage historical cookies your browser may be using. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org

Cookie Name Description Purpose Type
_ga Used to distinguish users for website analytics. Non-essential 2 years
_gid Used to distinguish users for website analytics. Non-essential 24 hours
_gat Used to throttle request rate to avoid overwhelming the server. Non-essential 1 minute
_gat_gtag Used for tracking and gathering analytics data for Google Tag Manager. Non-essential 1 minute
_utmz Stores the traffic source or campaign that explains how the user reached the site. Non-essential 6 months
_utma Tracks the number of visits (sessions) and the time of the first and most recent visit. Non-essential 2 years
__cf_bm Cloudflare cookie used to distinguish between humans and bots to protect the site from abuse. Essential 30 minutes
_calendly_session Used by Clendly to track the session and user interactions for analytics and user experience.  Non-essential Session (temporary)
_calendly Track user preference and time zone settings for scheduling purposes Essential Persistent
Mp_ (Mixpanel) Used for tracking user interactions and analytics on the Calendly platform Non-essential 1 year
__cfruid Set by Cloudflare for rate-limiting and security purposes Essential Session (temporary)
_fbp Facebook Pixelcookie used for tracking user activity advertising purposes Non-essential 3 months

How to withdraw consent to, control and/or delete cookies

It is possible to remove cookies or block them from recording this information. You also have the option of blocking third party cookies only.
This option is generally found within the Options menu then Privacy section of your particular browser. Each browser is slightly different and constantly updating.
For more information consult the Help menu of your browser. The links below provide information on how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.
This information has been provided to show our commitment to legislation regarding cookie awareness so that you can understand what cookies we use and why we use them. This ensures transparency in the data collected on you.

Further information

https://ico.org.uk/for-organisations/guide-to-pecr/guidance-on-the-use-of-cookies-and-similar-technologies/
https://www.allaboutcookies.org/